Shipping & Delivery Costs Explained

A breakdown of how Maltashopper's shipping and delivery costs work — for website products and transport-only services.

Shipping & Delivery Costs Explained

Products Sold on Our Website (IKEA, CASA, Bricocenter, The White Stone)#

For products you purchase on maltashopper.com, the product price you see is the final price — our freight from Italy is already included. The only additional charge is local delivery within Malta, if you choose to have your order delivered rather than collecting it yourself.

Local delivery fees are calculated automatically at checkout based on your order. The cost depends on the size, weight, and number of items. You'll see the exact delivery fee before you confirm your order.

If you select collection (pickup), there is no delivery charge. You collect your items from our warehouse once we notify you they've arrived.

What's Included in Your Delivery Fee#

Your delivery fee covers delivery of your order once it's complete — once all your live items have arrived at our warehouse, we deliver them together in a single delivery that completes your order.

If you'd like some of your items before the whole order is ready, you're welcome to collect the items that have already arrived from our warehouse, free of charge, and have the rest delivered once your order is complete. See "Orders That Arrive in Stages & Collecting Remaining Items" for details.

Booking Your Delivery Date#

Once your order is complete — all your live items have arrived at our warehouse in Malta — you can visit your order tracking link and select your preferred delivery date. If you already have a delivery date booked, it will show on your tracking link. You can change your delivery date via your tracking link up to 48 hours before the scheduled date.

We are unable to guarantee a specific delivery time. Our standard delivery window is 9am–4:30pm. On delivery day, you'll receive a real-time tracking link so you can follow the van's progress and see when the driver is approaching.

How Delivery Works by Brand#

IKEA products are delivered from our Mqabba warehouse. Once your order is complete, you book your delivery date via your tracking link.

CASA products that are in stock are delivered from our Santa Venera warehouse within 2 working days. Our Santa Venera team will coordinate with you.

Bricocenter products are delivered from our Mqabba warehouse, following the same process as IKEA.

The White Stone mattresses follow a similar process — you'll be able to book delivery once your order is complete.

Transport-Only Services (Mondo Convenienza & Maisons du Monde)#

For brands where we provide a transport-only collection service, you pay the supplier directly for the products. Our fee covers the collection from Italy and transport to Malta:

• Mondo Convenienza: 20% of the undiscounted order value (minimum €250). Local delivery is €50 standard or €100 with a lifter service.
• Maisons du Monde: 25% of the undiscounted order value (minimum €100). Local delivery is charged separately.

These fees are always based on the original retail price before any discounts or promotions the supplier may have applied.

Gozo Deliveries#

We deliver to Gozo, normally scheduled once a week.

Ground Floor Only#

Our delivery service covers ground floor only. If you need items delivered to an upper floor, you'll need to arrange a lifting company yourself and coordinate the schedule with our delivery team.

International Shipping#

We ship to most countries worldwide using Maltapost as our carrier. Shipping costs for international orders are shown at checkout. Not all items are stocked in Malta — if you order something that needs to be sourced from our suppliers first, standard lead times apply before we can ship internationally.

Storage Fees#

We have limited warehouse space, so ready orders need to move promptly.

Delivery orders: once every item on your order is ready, we email you to select your delivery date from your tracking link. If no date is selected by the deadline in your notifications, a weekly storage fee of 10% of your order value or €10, whichever is higher, applies and accumulates weekly until the fees are paid and a date is selected. See Storage fees when no delivery date is selected for the full policy.

Collection (pickup) orders never incur storage fees. If a collection order remains uncollected for an extended period, it may instead be put on hold and its items allocated to other customers' orders — you would then need to wait for new stock to arrive before collecting.