Our freight and delivery charges are as follows:
Store to warehouse:
IKEA: Maltashopper freight charge varies by item
Casa: No admin charge.
Local delivery/pickup:
IF YOUR ORDER HAS IKEA PRODUCTS:
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IKEA products take between 5-14 working days to arrive if they are unavailable in our warehouse but are in stock in Catania.
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If you have paid for DELIVERY for your order, then our MQABBA warehouse will be in touch when all IKEA products in the order are marked as AVAILABLE IN MALTA.
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If you have selected PICKUP, then IKEA products should be collected from our MQABBA warehouse. Ta Ghadajma l/o Mqabba (near ST Micro Electronics), Malta
IF YOUR ORDER HAS CASA PRODUCTS:
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If the CASA products are in stock and you have paid for DELIVERY, they will be delivered within 2 working days from our SANTA VENERA warehouse. Our Santa Venera warehouse will be in touch to coordinate with you.
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If you have selected PICKUP, then CASA products should be collected from our SANTA VENERA warehouse. 162 Triq il-Kanun Santa Venera, Malta
IF YOUR ORDER HAS BRICOCENTER PRODUCTS:
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BRICOCENTER products take between 5 and 14 working days to arrive if they are unavailable in our warehouse but are in stock in Catania.
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If you have paid for DELIVERY for your order, then our MQABBA warehouse will be in touch when the order is ready to deliver.
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If you have selected PICKUP, then BRICOCENTER products should be collected from our MQABBA warehouse. Ta Ghadajma l/o Mqabba (near ST Micro Electronics), Malta
Delivery charges will be added to your cart automatically at checkout. Delivery charges vary based on a number of criteria, which are clearly explained at checkout according to your order.
Should our attempted delivery fail, we reserve the right to request additional payment to reattempt the delivery.
Storage Fees (delivery orders only):
Since we have very limited space in our warehouse, we are unable to store customers' orders. When every item on a delivery order is ready, you are emailed to select your delivery date from your tracking link. If no delivery date is selected by the deadline stated in your notification, a weekly storage fee of 10% of your order value or €10, whichever is higher, applies and accumulates weekly until the outstanding fees are paid and a delivery date is selected. See Storage fees when no delivery date is selected for the full policy.
Collection (pickup) orders never incur storage fees. However, if a collection order remains uncollected for an extended period, it may be put on hold and its items allocated to other customers' orders — you would then need to wait for new stock to arrive before collecting.