Shipping policy

Our freight and delivery charges are as follows:

Store to warehouse:

IKEA: Maltashopper freight charge varies by item

Casa: No admin charge.

Local delivery/pickup:

IF YOUR ORDER HAS IKEA PRODUCTS:

  • IKEA products take between 5-14 working days to arrive if they are unavailable in our warehouse but are in stock in Catania.

  • If you have paid for DELIVERY for your order, then our MQABBA warehouse will be in touch when all IKEA products in the order are marked as AVAILABLE IN MALTA.

  • If you have selected PICKUP, then IKEA products should be collected from our MQABBA warehouse. Ta Ghadajma l/o Mqabba (near ST Micro Electronics), Malta

IF YOUR ORDER HAS CASA PRODUCTS:

  • If the CASA products are in stock and you have paid for DELIVERY, they will be delivered within 2 working days from our SANTA VENERA warehouse. Our Santa Venera warehouse will be in touch to coordinate with you.

  • If you have selected PICKUP, then CASA products should be collected from our SANTA VENERA warehouse. 162 Triq il-Kanun Santa Venera, Malta

IF YOUR ORDER HAS BRICOCENTER PRODUCTS:

  • BRICOCENTER products take between 5 and 14 working days to arrive if they are unavailable in our warehouse but are in stock in Catania.

  • If you have paid for DELIVERY for your order, then our MQABBA warehouse will be in touch when the order is ready to deliver.

  • If you have selected PICKUP, then BRICOCENTER products should be collected from our MQABBA warehouse. Ta Ghadajma l/o Mqabba (near ST Micro Electronics), Malta

Delivery charges will be added to your cart automatically at checkout. Delivery charges vary based on a number of criteria, which are clearly explained at checkout according to your order.

Should our attempted delivery fail, we reserve the right to request additional payment to reattempt the delivery.

Storage Fees (policy effective 29 July 2026 — applies to both delivery and collection orders):

Since we have very limited space in our warehouse, we are unable to store customers' orders. When every item on your order is ready, you are notified to select your delivery date from your tracking link (delivery orders) or to collect your goods (collection orders). If the deadline stated in your notifications passes, a weekly storage fee of 10% of the value of the goods still awaiting delivery or collection applies — no minimum, charged only on the awaiting goods, and only while those goods together weigh more than 7 kg. Fees accumulate weekly until the outstanding amount is paid and a delivery date is selected (or the goods are collected). If accumulated fees reach the value of the awaiting goods, those goods are cancelled and no refund is due — their value settles the fees. See Storage fees for orders awaiting delivery or collection for the full policy, including the reminder sequences.

Each order has its own collection window — we cannot hold a completed order at the warehouse while another order arrives. Partial collection of ready items is always free and welcome.