Need an invoice before you pay? Here’s how to proceed

At Maltashopper, we work on a pre-paid basis, so an order only becomes active once payment is received.

We understand that some accounts departments require an invoice before releasing funds, and there’s a simple workaround:

  1. Create your order online as usual.

  2. At checkout, choose “Bank Transfer” as the payment method.

  3. Log in to My Account ▸ Orders, open the order and click Download invoice. While the order is unpaid, this gives you a pro-forma invoice with all the order details — forward it to your accounts team so they can arrange the transfer.

  4. Once we receive the payment, the final invoice is issued automatically and emailed to you, and it also replaces the pro-forma on the order's documents page.

Important: If we have not received the payment within 14 days, the draft order is cancelled automatically and cannot be reinstated. You would need to start a new order if you still wish to purchase.